Your privacy matters to us. This policy explains how Calvexeniova collects, uses, and protects your personal data when you interact with our website or services, and outlines your choices and rights under South African laws.

What Data We Collect

We collect information to serve you better, keep our services effective and secure, and comply with local regulations.

• We gather personal details such as your name, contact preferences, and communication records when you inquire about our services.
• Technical data, including your IP address, device information, and access times, help us maintain site security and optimise performance.
• Through cookies and similar technologies, we collect anonymised usage data to analyse website trends and user engagement.
• If you subscribe or register, we may collect additional information needed to process your requests or personalise your experience.

How We Use Your Data

Your information enables us to operate, improve, and tailor our solutions to your needs while meeting legal obligations.

• To respond promptly to your queries, provide updates, and deliver requested digital transformation services.
• For system monitoring, trend analysis, and safeguarding the security and integrity of our technology platform.
• To personalise your experience—such as remembering your language or region preferences on the website.
• Where required, to meet regulatory requirements or respond to authorised law enforcement requests.

Legal Basis for Processing

We process your data where relevant legal grounds exist under South African data protection regulations.

Our legal bases include your consent (when you provide details directly), performance of a contract (delivering requested services), compliance with law, and legitimate interests in improving services and ensuring network security.

Information Sharing

We only share your data when necessary and in accordance with applicable law.

• With trusted service providers or partners who help us deliver or improve our digital services. These parties adhere to appropriate confidentiality and data protection requirements.
• If required by law, regulation, or to protect our rights and comply with lawful requests from authorities.
• In cases of business transfers, such as a merger or acquisition, your data may be part of the transferred assets, with further notification as appropriate.

Data Security

We employ physical, technical, and organisational safeguards to help protect your information against unauthorised access, alteration, disclosure, or destruction. While we strive to secure your data, no system is completely immune to risk. We encourage you to use strong passwords and notify us promptly if you notice suspicious activity related to your information.

Your Rights

You have choices and rights over your data under South African privacy laws.

• Request access to the personal data we hold about you, and receive a copy in a commonly used format.
• Ask that corrections be made to inaccurate or incomplete data relating to you.
• Request that your data be deleted or restricted, in line with local legal requirements.
• Withdraw consent for data processing where we rely on your consent (this does not affect processing carried out before withdrawal).

Cookies and Tracking

Cookies and similar technologies help us enhance your website experience, remember preferences, and collect statistical information to improve our services. You can manage your cookie settings at any time.

See cookie policy See cookie policy

Contact Us

For privacy questions or to exercise your rights, reach out using the details below. We’re committed to addressing your concerns swiftly and respectfully.

Changes to This Policy

We update our privacy policy whenever needed to stay current with laws and our business practices. Please review it regularly for any significant changes.